Frequently Asked Questions

Everything You Need to Know

Are you insured and bonded?

Yes. For your protection and peace of mind, Make It Clean Services is fully insured, and all staff undergo rigorous background checks.

Do I need to provide cleaning supplies?

No. Our team arrives fully equipped with modern equipment and eco-friendly cleaning solutions.

How do you determine pricing?

Pricing is based on the type of service, the size of your space (bedrooms/bathrooms), and any specific needs you may have. We provide free, transparent estimates with no hidden fees. 

What if I’m not happy with the service?

We offer a 100% satisfaction guarantee. If any area was missed or not cleaned to your satisfaction, contact us within 24 hours, and we will return to make it right. 

What is your cancellation policy?

We know life in Saskatchewan can be unpredictable! You can cancel or reschedule your service free of charge up to 24 hours before your appointment. Cancellations made with less than 24 hours' notice may incur a small fee to compensate our dedicated staff.

What areas do you serve?

We proudly serve Regina, White City, Emerald Park, and surrounding communities.

What is NOT included in your services?

To ensure the safety of our team and the quality of our work, we do not perform:

  • Cleaning heights exceeding 12 feet (requires specialized ladders).
  • Full ceiling washing or heavy-duty wall scrubbing.
  • Biohazard remediation (mold, pest droppings, or bodily fluids).
  • Exterior window cleaning or garage power-washing.

What payment methods do you accept?

We prioritize security and ease of use. We accept all major credit cards (Visa and Mastercard) through our encrypted online system. Your card is only charged after the cleaning is completed.